Privacy Policy

 

Last Updated: May 18th, 2025

SIS Transportation LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information, including your rights related to SMS communications.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, physical address

  • Business Information: Company name, pickup/dropoff locations, freight type

  • Technical Information: IP address, browser type, device type, pages visited

  • Payment Information: Only when relevant for billing (secured via third-party payment processors)

  • Communications: Emails, messages, or calls with our customer service team

  • SMS Opt-In Consent: As explained below

2. How We Use Your Information

We use the information we collect to:

  • Process transportation service requests and bookings

  • Communicate with you about your deliveries or inquiries

  • Improve and secure our services

  • Comply with legal and regulatory obligations

  • Send transactional or promotional SMS messages (with your prior consent)

3. SMS Messaging & Consent

3.1. Opt-In Agreement

By entering your phone number into our website’s Opt-In form and checking the box acknowledging your agreement, you expressly consent to receive SMS messages from SIS Transportation LLC. These may include:

  • Appointment and pickup/delivery confirmations

  • Status updates on transport

  • Important alerts or notices

  • Occasional promotions or service-related information

3.2. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly at [email protected] or (206)886-7507. For assistance, text HELP. Message and data rates may apply.

We will never share or sell your phone number to third parties for their marketing purposes.

4. Information Sharing

We do not sell or rent your personal information. We may share it only in these limited situations:

  • With trusted vendors and partners who assist us (e.g., dispatching, payment processing), under confidentiality agreements

  • To comply with legal requirements or law enforcement

  • In connection with a merger or acquisition of the business

5. Data Security

We implement reasonable technical and organizational measures to protect your information from loss, misuse, unauthorized access, or disclosure.

However, no system is 100% secure. You use the site and services at your own risk.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt out of notification or service-related messages

  • Request a copy of the data we have collected about you

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our site may contain links to third-party websites (e.g., Google Maps, payment gateways). We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, including SMS messaging practices, please contact:

SIS Transportation LLC
Phone: (206)886-7507
Email: [email protected]
Address: 17412 159th Ave SE, Renton, WA 98058